We are really disappointed trying to learn about our advantage miles. Account figures BBB88568 and 18NH898. We were scheduled to fly to India March 2012 and all flights to India ended up canceled. We have to know our miles standing and when any miles have been canceled we want them reinstated.
We landed on time and were being more than happy that the experience was clean and pain-free. When we built it to baggage claim, the carousal stopped and about one/two of the travellers gained their baggage. There have been so many of us expecting our luggage. A number of of us went to the AA to elucidate they necessary to do one thing.
Then on how again A different “complex mistake†we actually believed this was a joke. Well it wasn’t. they held us back without any Clarification once again. We experienced an hour & 57 min layover and after we acquired off the aircraft from panama to MIA, we made it via customs received our luggage with forty seven mins to spare & the “supervisor†literally smiled & reported “you’re planning to skip the flight were not letting you thru†27 Other individuals screaming the aircraft was Proper THERE & hadn’t left still, but her cocky smile & Mind-set didn’t care & FORCED US once more to pass up the flight & reported “find a snug spot to snooze for that night.
I Hope things don’t get cancelled on the last second. Myson is really a storm watcher, which is anxious as I'm. My mom is obtaining operation subsequent 7 days and expects me there Secure and sound. Make sure you keep that in mind. I am going to do my share of praying and hope this could work out.
So, There are several detail’s I've recognized which i will Be aware here, and consider it my very own academic venting considering the fact that they do not serve The shopper nicely whatsoever regarding this:
I'm standing at American airlines counter in McAllen, Tx awaiting a resort voucher three hrs following landing from Flight 5783 that was redirected due to bad weather conditions over Queretaro.
My husband And that i were being booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. Within the working day we were being to depart, Our flight #4378 was cancelled due to no crew. We were being booked for later flight #5738, costing us a 50 percent working day of holiday vacation. The 2nd flight was then cancelled as a consequence of servicing problem. Numerous possibilities have been provided but nothing at all that might get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Situations Square at $317 a night that were non-refundable as it had been less than 24 hrs. We ere offered a flight to Dallas that could get us away from Pensacola late but provided that we drove one hour away to Fort Walton Beach front airport. We took it, bought in late and left soon after 4 hours slumber the following day. That Price us an extra $177.00 in lodge costs. My partner’s baggage by no means arrived in Dallas as we ended up promised it could- mine took around an hour or so to uncover since it was not on the carousel with the remainder of the flights baggage, We obtained into NYC every day following our honeymoon was to get started on, with plenty of worry and value.
My husband and I recently took a visit to the Virgin Islands and returned on 3/eleven/thirteen. Our Flight house on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We have been speculated to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in New York following a 2 hour layover. We ended up reassured in St. Thomas that we might make our connection and that the airplane would await the connecting passengers. When we arrived in San Juan we identified our flight had by now taken off. In looking to solve this we had been scolded for visiting the Incorrect counter (We were being despatched by an American Eagle worker towards the American ticket counter). Incredibly though, While we had dedicated that “fake pas,†he was ready to print a Jet Blue ticket from his American terminal! Fortunately we were being last but not least on our way to our location – JFK in Ny. Once we asked about our baggage the original site American agent in San Juan wasn’t sure what to inform us. He explained that they had likely missed the flight to JFK as well but to check once we arrived there. As we expected, our luggage didn't adhere to us to New York so we filed a claim and ended up despatched on our way again to Lisbon, CT three hrs from New York. Another morning, on 3/eleven/13, we referred to as American Airways about our baggage Which’s where by the runaround began. We ended up initially explained to that our luggage Ought to have produced it to JFK that early morning but they may not notify.
I went to my lodge and spent the next FOUR several hours on the telephone with AA within an try to hold the bag sent to LGA very first thing each morning, in which I might be waiting around.
On 7/eighteen/fourteen my husband and I had been in your flight 67 from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or entertainment selections for the seat. In the event the food was served we requested the flight attendant If your meal had any peppers(the vegetable) in it as being the “hen†along with other ingredients ended up unrecognizable. My husband is very allergic to peppers and he needed to be certain there were none. The attendant reported she had no concept of just what the foodstuff elements were in either collection so he did not eat. How challenging wouldn't it be for your catering dept to send a listing of ingredients for this kind of problem? The aircraft itself was aged and warn on The within. When acquired on the plane, the mentor section smelled of fecal matter and it took fairly some time with the scent to dissipate.
I'm astonished at The shortage of purchaser service at American Airlines. I had been a flight attendant for 30 years and took wonderful pleasure from the schooling I been given from American. Over a latest vacation I viewed a passenger and agent argue about which one was ruder. There is absolutely no clear enforcement of grooming principles anywhere in the corporation.
the AA man or woman with the AA terminal for being very snide, when the truth is I'd completed every thing in my Manage to acquire into the airplane within a well timed style.
We were being on AA 1517 from Miami to Roatan 02/thirteen/sixteen and 02/fourteen/sixteen & The flight was not able to land in Roatan and diverted to Belize. I am acquainted more than enough with traveling to find out the Captain built the suitable phone along with the diversion was weather conditions associated. On landing in Belize we were being knowledgeable because of the Captain there was a warning mild on an engine that necessary to be addressed, the aspect was obtainable in Belize. The result was a transparent mechanical delay. We deplaned and ended up explained to we'd get foodstuff and drink. Right after over one hour we experienced not been fed and also a little bit later we were given a sandwich and bottled h2o after which informed we could board.
my flight 5151 away from savannah to charlotte 405pm was delayed for four one/2 several hours using a flat tire no tire on the savannah airport to repair it so we needed to watch for the subsequent battle from charlotte to bring the tire to us after which we experienced to wait again for another flight to carry the tool to repair the tire . we were explained to for making our on reservation For brand spanking new tickets and yet after we referred to as in there was no information and facts of a hold off my disappointment stage is overwhelmed, laura a AA employee attempted to help and received really frustration because she had a tough time setting me and my spouse and children with each other I used to be advised to have a seat and she or he would attempt later on immediately after helping other buyer at that point I felt like I did not subject immediately after emotion which i was not significant I ask for 2 meal ticket so we could try to eat due to the fact if flight wasn't delayed I would have be household for meal at 7pm in Cleveland ohio I haven't taken this airline ahead of you should make it appropriate and exchange 2 round trip ticket